Security & Privacy

At Mafundi Crafts we understand how important security and privacy are to our customers and why they are perhaps reluctant to provide their personal and financial details. We hope that the information provided below will give you greater peace of mind and allow you to shop at Mafundi Crafts with confidence.

Security

We never have access to or store details about your credit card. This information is solely handled by our payment gateway provider, PayPal, whose security procedures are extensively audited and are safely used by thousands of websites around the world. In addition to providing security for your credit card details, Paypal also offer a free dispute service to protect your purchases from this site.

We do store information provided by you at registration, such as your name and address. This information is stored securely on our site with all access protected by encryption and further security measures.

Privacy

Any information that you provide to us will only be used for specific purposes and with your consent as follows :- 

• Cookies - We use cookies to retain information about the contents of your shopping cart and preferences you may have selected about the display of our site. Additionally, we may use cookies to allow us to track the effectiveness of our promotional campaigns, with such information only used to obtain gross statistics about site use and no individually identifiable data collected.
• Logs - We log information about all site page requests based on visitors IP addresses. Once again this information is solely used to identify gross trends with IP addresses used in instances of site abuse.
• Email - We use email addresses to communicate with customers and site visitors with enquiries and to handle and identify purchases from our site. Your email address will not be passed on to any 3rd party, other than our payment processor. We may use your email address to send you a newsletter but this will only occur where you have expressly opted-in to receive it. To remove your email address from our newsletter mailing list either log in to your account or visit our unsubscribe page.
• Personal Details - We only use personal details to allow us to correspond with customers and to allow us to effectively complete the purchase and delivery of orders. To that end we will only ever share personal details with our payment gateway and with postal carriers.
• Passwords - We never retain any passwords within the site as plain text. When choosing a password for our site please ensure that you use a sufficiently secure combination of numbers and letters.
• Records - We only retain paper records of completed transactions for the purposes of accounting.

If at any time you would like us to remove or amend any of your personal information we will be more than happy to oblige - don't hesitate to contact us.